The definitions are taken from JMdict project. You can try to submit/edit definitions at JMdictDB, maybe eventually they'll be accepted and imported back into ichi.moe.
You can add spaces into the sentence to aid the segmentation. You can also select one of the 5 best segmentations that ichi.moe came up with by clicking on the parts of the original query.
You can send an email to admin or raise an issue on Github.
Ichi.moe is using the open-source algorithm called Ichiran. It is written in pure Common Lisp. Contributions are welcome.
The site is not open-source, but it's pretty trivial. It's also mostly implemented in Common Lisp. If you want to help with the web design, please contact me.
It means either the server just got restarted, or suffix definitions got updated. For performance reasons a cache of all possible suffixes needs to be maintained. While this is happening the quality of results might not be optimal.